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Noticeboard

Register for our Online Services and you can now book, view and cancel appointments as well as order your prescriptions.  You will also be sent reminders of appointments if we have your current mobile number so please make sure you update us if you have changed your number.

Due to major roadworks taking place around the health centre there is extremely limited parking. Please consider alternative transport arrangments and additional time to get to the surgery

Routine appointments can be booked up to 6 weeks in advance

 SPIRE

NHSScotland is improving the way it uses information from GP patient records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors’ surgeries, NHSScotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices. 

 A new campaign is underway to inform patients across Scotland of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to spire.scot

Appointments

man_consulting

Consultations Are By Appointment Only

If you ring for an appointment please select one of the following options

Option 1 - is for appointments, telephone consultations, to request a home visit for a housebound patient or any general enquiries.

Option 2 - For a Medical Emergency. This is for life threatening conditions ONLY

Please wait until you have heard all of the options before pressing the option you need.

Routine Appointments. (dial 1)

Routine Appointments can be made up to 6 weeks in advance and this gives you the opportunity to book an appointment with the GP of your choice.

Routine appointments can also be booked, in person, at the reception

Telephone Consultations & Urgent On the Day Appointments.(dial 1) 

These appointments will normally be allocated after speaking to a GP. Patients must telephone the practice between 08:30 - 10:00, give relevant details to the receptionist and a GP will call you back. The GP will then decide on the best course of treatment for you. If the doctor needs to see you they will agree a suitable appointment time with you.

You will be guaranteed to speak to a GP on that day but not necessarily a GP of your choice. Please phone the surgery before coming in

Emergencies.(dial 2)

If you have an EMERGENCY please make this CLEAR to the receptionist. This will enable us to deal with your emergency as quickly and efficiently as possible

Text Relay (previously known as Type Talk) is a service run by the Royal National Institute for Deaf People (RNID). It is a telephone relay service which enables deaf, deafblind, deafened, hard of hearing and speech impaired people to communicate with hearing people by telephone.  If you are deaf you should dial 18001 followed by the full telephone number from your textphone. If the call is answered by a hearing person, a Text Relay operator is brought into the call. However, if the call is answered by another textphone user, the connection is direct with no need to involve an operator.

Reception

Our receptionists have been trained to help you in the most appropriate way, and you are asked to try and co-operate with them.  On booking your appointment, you may be asked to give a few details.  Please do not be offended by this, as it will help us to help you. 

 
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