Muirside Practice will be closed for the platinum jubilee public holiday on the 3rd of June 2022

The practice will close Monday - Friday between 12.30pm & 1.30pm. If you call due to a medical emergency your will be redirected to our standby mobile number.

Register for Online Services to book, view, cancel appointments and order your prescriptions.  Please ensure we have your current mobile number and you will be sent reminders of appointments.

Please do not be offended when our patient care advisers ask you for a brief description about why you are contacting the practice. This helps us to navigate your care. They are able to help you access the most appropriate person at the most appropriate time all information remains entirely confidential.


NHSScotland is improving the way it uses information from GP patient records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors’ surgeries, NHSScotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices. 

 A new campaign is underway to inform patients across Scotland of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to

Repeat Prescriptions


When phoning for Repeat Prescriptions please select Option 5 -  This is a voicemail service and is available from 8am Monday until 6pm Friday. (our surgery is closed on Mondays - Friday 12.30 - 1.30pm and our phone lines are closed Monday - Friday 12.30- 1.30pm)

You can request your prescription any of the following ways: -

  • Use the tear off list that comes with your prescription – tick what you require and place it in the box at reception.
  • Phone the practice during opening hours and select option "5"
  • You can now order you prescriptions online. To register for this service please complete the registration form at our reception

Your prescription will be ready for collection in 3 working days if collecting from the practice or 5 working days if collecting from your chosen pharmacy.

  • We are happy to post out your prescription if you supply us with a stamped addressed envelope or
  • You can arrange for a pharmacy of your choice to pick up your prescription, please allow more time for these options.
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